Terms of Service

Last Updated: October 27, 2026

1. Acceptance of Terms

Welcome to NextSet ("NextSet," "we," "us," or "our"). By accessing or using our website, mobile application, or any services provided by NextSet (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you may not access or use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.

2. Eligibility

To use NextSet, you must be at least 13 years of age. If you are between 13 and 18 years old, you must have parental or guardian consent to use our Services. By using NextSet, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

3.1 Account Creation

To access certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current.

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your password and account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for violating these Terms or for any other reason at our sole discretion.

4. Services Description

NextSet provides an online platform and mobile application connecting tennis players with coaches, offering:

  • Personalized coaching and training programs
  • Lesson and clinic scheduling and management
  • Progress tracking and performance analytics
  • Physical training and assessment tools
  • Partner-finding features
  • In-app messaging between players, coaches, and club managers, including voice messages
  • Self-paced training programs sold as one-off purchases (see Section 7.6)
  • Optional import of completed workouts from Apple Health or Health Connect (see Section 9.1)
  • Court booking and club management tools
  • Training resources and educational content

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

5. User Responsibilities

As a user of NextSet, you agree to:

  • Use the Services only for lawful purposes and in accordance with these Terms
  • Provide accurate and truthful information
  • Respect the rights and dignity of other users, coaches, and staff
  • Attend scheduled lessons or provide adequate notice of cancellation
  • Follow your coach's instructions and safety guidelines during training
  • Report any match results accurately
  • Not share your account credentials with others
  • Not engage in any conduct that could damage, disable, or impair our Services

6. Prohibited Conduct

You agree NOT to:

  • Violate any applicable laws or regulations
  • Infringe on the intellectual property rights of NextSet or others
  • Harass, abuse, threaten, or intimidate other users, coaches, or staff
  • Upload or transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use automated systems (bots, scrapers) to access our Services
  • Impersonate any person or entity
  • Post false, misleading, or defamatory content
  • Submit false match results
  • Use our Services for any commercial purpose without our written consent
  • Contact other users to promote or sell your own coaching, products, or services, unless they have asked you to. Coaches may of course message their own players, and anyone may reply to a message they received

6.1 Zero Tolerance for Objectionable Content and Abusive Behavior

NextSet has a zero-tolerance policy for objectionable, abusive, or offensive content and conduct. Content or behavior that is harassing, threatening, hateful, sexually explicit, defamatory, or otherwise objectionable is strictly prohibited — whether shared through in-app messaging, partner listings, coach reviews, or any other feature that lets you create or exchange content with other users.

You can block other users directly within the app, and you can report objectionable content or abusive users by contacting us at contact@nextset.us. We review every report and will act on flagged content or abusive users within 24 hours — including removing the content and suspending or permanently banning the responsible user.

By using any feature that allows you to create, share, or exchange content with other users, you agree to these Terms and to this zero-tolerance policy. Users who violate it may have their content removed and their accounts terminated without notice.

7. Payments and Subscriptions

7.1 Pricing

Pricing for our Services is displayed on our website. We reserve the right to change our fees at any time, with notice provided to active users before such changes take effect. Player accounts are always free; subscription fees apply to coaches and clubs.

7.2 Payment Processing

All payments are securely processed through Stripe, Inc., a third-party payment processor. By subscribing, you agree to Stripe's Terms of Service. We do not store your full credit card details on our servers.

Club court booking payments are processed via Stripe Connect and paid directly to the club's connected Stripe account. NextSet does not collect a platform fee on court booking payments.

Coaches may also collect payments for lessons directly through Stripe Connect. For coach-collected lesson payments, NextSet retains a platform fee of approximately 1% of each transaction, and the remainder is paid to the coach's connected Stripe account. Coaches are responsible for setting their own lesson prices, cancellation policies, and any refunds for lesson payments; NextSet is not a party to the coaching services agreement between a coach and a player. Payouts and connected-account terms are governed by Stripe's Connected Account Agreement.

7.3 Billing & Promotional Codes

Coach and club subscriptions are billed upfront: you are charged for the selected plan when you subscribe, and access begins immediately. NextSet does not offer a free trial. From time to time we may issue promotional codes that grant a discount or a free period; any such code is applied at checkout and is subject to its own terms and expiration. Subscriptions renew automatically until canceled, and you may cancel at any time as described below.

7.4 Subscription Terms

  • Billing Cycle: Subscriptions are billed monthly or yearly, depending on the plan selected
  • Auto-Renewal: Your subscription will automatically renew at the end of each billing period unless cancelled
  • Cancellation: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period
  • Price Changes: If we change subscription prices, you will be notified in advance and changes will apply at your next renewal

7.5 Refund Policy

  • 60-Day Money-Back Guarantee: If you are not satisfied, you may request a full refund of your subscription fees within 60 days of your first payment. To claim it, contact us at contact@nextset.us and we will refund you and cancel your subscription. This is in addition to any statutory right of withdrawal you may have (see Section 22).
  • After 60 Days: Beyond the 60-day window, subscription fees are non-refundable once charged, except as required by law.
  • Lesson Cancellations: Cancellation policies are set by individual coaches in their scheduling settings and may vary.
  • Training Programs: One-off program purchases are covered by Section 7.6, not by the 60-day subscription guarantee.

7.6 Training Programs

NextSet sells self-paced training programs. A program is a one-off purchase, not a subscription: you pay once and keep access for as long as we offer the program. You do not need a NextSet account to buy one. The purchase is recorded against the email address you pay with, and creating or logging into an account on that same address attaches the program to it.

A program is educational material. It is not personal coaching, it is not supervised, and it does not include contact with a coach unless the program page says so. What you do on court is your decision and your responsibility (see Section 12).

Access, and your right to cancel. A program is digital content delivered immediately. Before you pay we ask you to confirm two things: that you want access to start straight away, and that you understand this ends your statutory 14-day right to cancel. Both are required to complete the purchase. If you did not give that confirmation, your 14-day right of withdrawal is unaffected (see Section 22).

Outside that, program purchases are non-refundable once access has been granted, except where the law requires otherwise or where we have failed to deliver what was described. If a program is faulty, incomplete, or not as described, contact us and we will put it right or refund you.

You may use a program for your own training. You may not share, resell, republish, or redistribute it, or show it to people who have not bought it, including to players you coach (see Section 10.2).

8. Partner Finder

NextSet provides an optional partner-finding feature that lets players post open court times and connect with hitting partners nearby. By using it, you agree to:

  • Provide accurate listing details (location, times, and level)
  • Respect other players and communicate in good faith
  • Honor the sessions you join or cancel them with reasonable notice

NextSet is not responsible for the outcome of any session or for the conduct of other players. Meet in safe, public locations and use your own judgment when arranging to play with someone.

9. Mobile Application

NextSet is available as a mobile application. By using the mobile app, you may be asked to grant permission for push notifications. You may disable notifications at any time through your device settings. The mobile app shares the same account and data as the web platform.

9.1 Connecting Apple Health or Health Connect

You can choose to let NextSet read your completed workout sessions from Apple Health or Health Connect, so a session you have played appears in your training record without you logging it. This is optional and NextSet works fully without it. We read workouts only.

Body measurements from those workouts — heart rate, calories, distance and step count — are health data, and we store them only if you give separate explicit consent in the app. Connecting a watch is not that consent. You can withdraw it at any time, which erases the measurements we already hold, and you can disconnect the integration entirely. These measurements are shown only to you: not to your coach, not to your club, and never used for advertising. See the Privacy Policy, Section 2.8.

This is not a medical device and not medical advice. Figures imported from a watch or phone are only as accurate as the device that produced them, and we do not verify them. Do not use NextSet to monitor a health condition or to make a decision about your health. If you feel unwell while training, stop and seek medical advice.

9.2 Voice Messages

You can send a voice message instead of typing. A voice message is user content and Sections 6 and 10.3 apply to it exactly as they do to text: do not record anything abusive, threatening, or unlawful, and do not record another person without their knowledge where the law requires their consent. Deleting the message deletes the recording. We do not transcribe or analyse your voice messages.

10. Intellectual Property

10.1 Our Content

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, images, videos, software, and data compilations, are owned by NextSet or our licensors and are protected by copyright, trademark, and other intellectual property laws.

10.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes in accordance with these Terms.

10.3 User Content

By posting, uploading, or submitting content to our Services, you grant NextSet a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with operating and promoting our Services.

11. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our privacy practices as described in the Privacy Policy.

12. Assumption of Risk and Release

IMPORTANT: PLEASE READ CAREFULLY

Tennis and physical training activities involve inherent risks of injury. By using our Services and participating in lessons or training, you acknowledge and assume all risks associated with such activities, including but not limited to:

  • Muscle strains, sprains, and other injuries
  • Falls and collisions
  • Equipment-related injuries
  • Cardiovascular events

You agree to participate at your own risk and release NextSet, its coaches, employees, and affiliates from any liability for injuries or damages arising from your participation, except where such injuries result from our gross negligence or willful misconduct.

Medical Clearance: You represent that you are physically fit to participate in tennis training activities. If you have any medical conditions or concerns, consult with a physician before using our Services.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXTSET AND ITS OFFICERS, DIRECTORS, EMPLOYEES, COACHES, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Personal injury or property damage not caused by our gross negligence
  • Any damages arising from your use or inability to use our Services

Our total liability to you for any claims arising out of or related to these Terms or our Services shall not exceed the amount you paid to NextSet in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify, defend, and hold harmless NextSet and its officers, directors, employees, coaches, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your conduct during lessons, matches, or training activities

15. Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • That our Services will be uninterrupted, error-free, or secure
  • That any defects will be corrected
  • The accuracy, reliability, or quality of any content, advice, or information obtained through our Services

16. Termination

You may terminate your account at any time by contacting us or using the account deletion feature in your settings.

We may suspend or terminate your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

17. Dispute Resolution

17.1 Informal Resolution

If you have any dispute with NextSet, you agree to first contact us and attempt to resolve the dispute informally by writing to contact@nextset.us.

17.2 Jurisdiction

If we cannot resolve a dispute informally, any controversy or claim arising out of or relating to these Terms shall be submitted to the exclusive jurisdiction of the competent courts of Marseille, France.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of France. For consumers residing in the European Union, mandatory consumer protection laws of your country of residence may also apply.

19. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our Services after such changes constitutes your acceptance of the new Terms.

20. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and NextSet regarding the use of our Services and supersede all prior agreements and understandings.

22. Right of Withdrawal (EU Consumers)

If you are a consumer in the European Union, you have the right to withdraw from a purchase within 14 days, without giving any reason. To exercise it, tell us at contact@nextset.us within those 14 days; you do not need to give a reason and you do not need to use any particular form of words. We will refund you within 14 days of being told.

Subscriptions. If you ask us to begin providing the Services during the 14-day period and then withdraw, we may charge you a proportionate amount for what you actually used before withdrawing. Our 60-day money-back guarantee (Section 7.5) is more generous than this and is offered in addition to it, not instead of it.

Training programs. A program is digital content supplied immediately. Under Article 16(m) of the Consumer Rights Directive the 14-day right does not survive delivery only where you gave prior express consent to delivery starting inside the withdrawal period and acknowledged that you would lose the right as a result. We ask for both at checkout and we record that you gave them. If you did not give them, your 14-day right is unaffected and we will refund you on request.

Nothing in these Terms removes a statutory right you have as a consumer.

23. Contact Information

If you have any questions about these Terms, please contact us at:

NextSet

SIRET: 930 115 415 00026

Address: 23 Lotissement Les Cytises, 13600 La Ciotat, France

Email: contact@nextset.us